Kelly was very patient, and met with our management team a number of times to finalize a plan that would work for our agency. We’ve been able to take her suggestions and provide more effective and engaging communication with our audience.
Services
Accessible Communications and Marketing
Reach more people, make a bigger impact and change the world.
- When inclusion matters to your organization, you’re doing great work on the inside. Now it’s time to show it on the outside.
- It’s powerful when people feel like they belong because they see themselves in your brand.
- Accessibility is about experience, and it includes every customer touchpoint.
You need a plan. We can help.
Your organization is focused on doing good work and you care about people. When it comes to digital accessibility, you want to get it right.
You want to work with an expert who can take stock of where you are and work with you to set your short, medium and long-term goals.
You know digital accessibility is more than a website. Now it’s time to connect the dots and get everyone else in the organization excited.
Our process
Kickoff + discovery
We start by listening. We ask deep-dive questions designed to help us understand more about your organization and your customers, what success looks like and how we can best work together.
Current state assessment
Next, we roll up our sleeves and get to work with a comprehensive review of your website, social media accounts, personas, messaging, email marketing and brand templates, plus the processes involved in creating them.
Sampling and review
We work with people with lived experience with a range of disabilities, plus use automated testing to give you an understanding of the barriers getting in the way and your current level of compliance.
Recommendations
We’ll use the insights from the current state assessment and content sampling to recommend a plan that focuses on attracting and engaging your best audiences with accessible, useful content.
Roadmap
This is where we talk tools, teams, and processes to make sure you have the right people in the right roles, making trusted decisions about day-to-day operations and a plan for every scenario in between.
Customized training
When we’re done, you’ll get a customized training plan for your team, department leaders and other key stakeholders so people get the knowledge, skills and practice they need.
Build sustainable systems from the inside out
A plan is only as good as the action behind it. By working with people with lived experience with disabilities directly, your team will personalize what accessibility means so the change sticks.
What other clients have said about working with us
NORWEST CO-OP COMMUNITY HEALTH
There were several valuable outcomes as a result of our work with Kelly including the development of essential social media documents (e.g., brand voice and tone, social media guidelines, social media response plan, and social media policy) and training tailored to our specific needs. Taken together, these resources have provided us with the confidence and knowledge to enhance our social media presence.
MANITOBA PSYCHOLOGICAL SOCIETY
Frequently Asked Questions
How long does it take?
Every project is customizable. We can scale up or scale down to fit your timeline and budget.
How much does it cost?
After our discovery call, we’ll create a custom quote. No organization is the same, so we don’t offer pre-priced packages.
Can you give me feedback about my website?
Absolutely. Whether you have an in-house team or you work with an external agency, we’re happy to!
Do you work with people with disabilities?
Yes. Every project involves working with people with lived experience with disabilities. It’s the only way we do the work.
Can you train my team?
Yes, absolutely! We can include custom training workshops with a strategy project, or you can enroll in a workshop!
How will I know the status of our project?
When you hire a consultant, that team is an extension of yours. That’s why our kickoff includes a communications process. We’ll make sure you always know what has been accomplished, what’s being worked on, and what’s to come.
When can we get started?
Book a call! That’s what we’re here for.
Questions?
Schedule a call.
More of what we offer:
Make a bigger impact faster.
Get started with digital accessibility with a bespoke plan designed just for your business.
Upskill your internal teams with custom workshops designed to get people excited, lean in and learn.